Your Privacy. Our Policy.

Please note, this is a marketing site and not suitable for anyone under 13 years of age.

If you are under the age of 16, always get permission from your parent or guardian before you submit any information about yourself online.

1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

• User privacy and data protection are a fundamental right
• We have a duty of care to the people within our data
• Data is a liability, it should only be collected and processed when absolutely necessary
• Spam sucks.  We don't want to bombard you with information that´s not of interest to you, and will always give you the option to opt out of mailing lists.
• We will never sell, rent or otherwise distribute or make public your personal information

2.0 RELEVANT LEGISLATION

Along with our business and internal computer systems, this website is designed to comply with, to the best of our knowledge and ability, the following national and international legislation with regards to data protection and user privacy:

• UK Data Protection Act 1988 (DPA)
• EU Data Protection Directive 1995 (DPD)
• EU General Data Protection Regulation 2018 (GDPR)
• Australian Privacy Act 1988 (APA)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0 below for clarification).

3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

This website collects and uses personal information for the following reasons:

3.1 Site visitation tracking

Our website is hosted by shopify.com . And like most websites, we use shopify tools and Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this.

GA makes use of cookies, details of which can be found on Google’s developer guides. Our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop Shopify and GA from tracking any part of your visit to pages within this website.

In addition to Google Analytics, this website may collect* information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it. The information is supplied to us from Whoisvisiting.com. Whoisvisiting.com is a service offered by Whoisdata Limited. The Whoisvisiting system does not use your IP address to identify you, the individual, in any way. No cookies are used by the Whoisvisiting system.

* The Whoisvisiting system will only lookup information when a static IP address is being used.

3.2 Our blog

Should you choose to add a comment to any posts that we have published on our blog, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors. Only your name will be shown on the public-facing website.

Your comment and it’s associated personal data will remain on this site until we see fit to either 1.) remove the comment or 2.) remove the blog post. Should you wish to have the comment and it’s associated personal data deleted, please email us using the email address that you commented with.

If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.

NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

3.3 Contact forms and email links

Should you choose to contact us using the contact form on our 'contact us' page or an email link like this one, your email address you enter with your comment will be saved within our gmail account, so that we can respond to your queries. Your comment and associated personal data will remain stored within our gmail accounts history until we see fit.  Should you wish to have the comment or email and it’s associated personal data deleted, please email us using the email address that you commented with.

3.4 Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to Omnisend who provide us with email marketing services. We consider Omnisend to be a third party data processor (see section 6.0 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

Your email address will remain within Omnisend's database for as long as we continue to use Omnisend's services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the Omnisend database, you will receive periodic (approximately four times a year) newsletter-style emails from us.

4.0 HOW WE STORE YOUR PERSONAL INFORMATION

As detailed in section 3.2 above, if you submit a comment to a blog post published on this website or if you sign up to our mailing list, some personal information will be stored within this website’s database. This is currently the only occasion where personal data will be stored on this website. This data is currently stored in the management system that this website is build on (Shopify).

5.0 ABOUT THIS WEBSITE’S SERVER

Shopify, a Canadian e-commerce company headquartered in Ottawa, Ontario. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.  

Shopify works with merchants and users around the world, including in the EEA. If you are located in the EEA, your personal information is processed by Shopify’s Irish affiliate, Shopify International Ltd. Please note that as part of their service, Shopify may transfer your personal information to other regions, including to Canada and the United States. In order to ensure that your information is protected when transferred out of the EEA, Shopify relies on the EU-U.S. Privacy Shield, as well as inter-company agreements between their various affiliates that may process your information on behalf of Shopify International Ltd.

Please see the shopify privacy statement for further information at: https://www.shopify.com/legal/privacy

If you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, or limit the use of your personal data. In order to exercise these rights, please reach out to us using the contact information below."  

6.0 OUR THIRD PARTY DATA PROCESSORS

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. 

• Google (Privacy policy)
• Omnisend  (Privacy policy)

7.0 DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

8.0 DATA CONTROLLER

The data controller of this website is: Tiger & Bean S.L. - A private limited company with its headquarters in Spain and company registration number: 

B98982911 

Whose registered office is:

Paseo Ara Christi 30,
Los Monasterios, Puzol,
Valencia, Spain, 46530.

And whose operating office is:

9.0 DATA PROTECTION OFFICER

Mr. Robert Brunt
Director, Tiger & Bean S.L.
Telephone: +34 664 32 60 08
Email: rbrunt@tigerandbean.com

10.0 CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

10.1 Change log

01/09/2019 

• Added details for Omnisend

09/03/2018

• Added details of the Whoisvisiting IP information system to section 3.1

• Privacy policy instigated